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Privacy Policy

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GemExhibit Enterprise (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software platform, or interact with us through any related services (collectively, the “Services”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. Changes become effective immediately upon posting.

Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.

2. Information We Collect

We may collect information about you in various ways, including:

A.Personal Data

Personally identifiable information that you voluntarily provide to us, such as:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Billing and mailing address
  • Account login credentials

You may choose not to provide certain personal information; however, doing so may limit your ability to access certain features of the Services.

B. Derivative Data

Information automatically collected when you access our Services, such as:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed before and after visiting the website
  • Device and usage data

 
This information helps us improve performance, security, and user experience.

C. Financial Data

If you purchase a subscription or service, we may collect payment-related information. However, payment processing is handled securely by third-party payment providers.

We do not store complete credit card details on our servers. We encourage you to review the privacy policy of the applicable payment processor for more information on how your financial data is handled.

C. Financial Data

If you access our Services via a mobile device, we may collect:

  • Device ID
  • Device model and manufacturer
  • Operating system
  • Usage data
  • General location data (if enabled by you)

 

3. How We Use Your Information

We may use the information collected about you to:

  • Create and manage your account

  • Provide and maintain our Services

  • Process transactions and subscriptions

  • Respond to inquiries and customer support requests

  • Improve platform functionality and performance

  • Send administrative updates, service notifications, and important communications

  • Ensure security and prevent fraudulent activity

4. Disclosure of Your Information

We may share your information in the following situations:

  • With service providers who perform services on our behalf (e.g., hosting, payment processing, analytics).

  • To comply with legal obligations or protect our rights.

  • In connection with a business transfer such as a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. While we strive to safeguard your data, no electronic transmission or storage system can be guaranteed to be 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Object to or restrict certain data processing
  • Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website or platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: legal@gemexhibit.com

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